Confidential Records

Frequently Asked Questions



Frequently Asked Questions

If any aspect of these FAQS require further clarification, please send your query by EMAIL for a full and prompt response.

What Is Confidential Records?
Confidential Records was established in 1980 and now specialises in enabling musicians to get their music into major online stores & streaming services, Worldwide.
These include iTunes, Spotify, Apple Music, Google Play, Amazon, Bandcamp, Tidal, and many more.
Confidential Records collects royalties & payments and sends 100% of these earnings to artists, we can also handle all publishing aspects through our publisher, Maori Music Publishing, enabling us to promote your music through Sync Promo, BBC Introducing and MusicBrainz etc.

How Much Does Distribution Cost?
FULL Release campaigns start at just £10.00 for singles, £15.00 for eps and £20.00 for albums.
Videos can be distributed from just £35.00.
We reserve the right to refuse distribution services if we feel the material is unsuitable for use by us.

Who Owns My Music?
You do.
Whilst you authorise us to be exclusive licensee of your music, you keep 100% ownership and control of it, being able to set your retail price, select retail outlets specifically, allowing us to promote and licence your music for commercial exploitation etc.


What Distribution Services are available?

We can distribute digital Singles, ep's and Albums Worldwide through major outlets such as iTunes, Amazon and Spotify etc., on our FULL roster of 40 Bands / Acts.
NOTE : Distribution is now only available to clients who already have existing, active, releases through Confidenrtial Records.

What Is Distribution LITE?

Sorry - this service has been discontinued wef January 2022.

Can I Release Music Videos?
Yes - absolutely!
Provided that you already have a release available on our FULL roster then we can set up a VEVO and YouTube Official Artists Channel (OAC) for you to maximise profile and availability of your music videos.
NOTE : You cannot link an existing YouTube Channel to your VEVO Channel at this time.

Can I Release Music On My Own Label / Imprint?
Yes - absolutely!
Whilst the default label option is Confidential Records (UK) Ltd, you have the option with FULL distribution to have your release/s shown as being on your own label / imprint name - simply enter this in the appropriate place on the distribution submission form.

How Long Does It Take For My Music To Be Available In Stores?
We recommend that if you're aiming for a specific guaranteed release date to coincide with Press / Radio / TV Promotional Campaigns that you request a release date at least 30 days in advance, otherwise releases are available for sale in about 10 to 14 working days.
Videos take around 10 working days to go "live".
(A percentage of digital releases undergo manual reviews at Apple, which can take an additional 5-14 days).

What Stores Will My Music Appear In?
  • Amazon
  • Anghami
  • Apple Music
  • Bandcamp
  • ClaroMúsica
  • Deezer
  • Google Play
  • iHeart Radio
  • Instagram / Facebook
  • iTunes (Worldwide)
  • KKBox
  • MediaNet (150+ outlets)
  • Microsoft Groove (formerly Xbox and Zune)
  • Napster
  • Pandora
  • Saavn
  • Spotify
  • Tidal

  • See HERE for the current FULL outlet list.

    Videos are to the following outlets:-
  • VEVO
  • YouTube OAC

  • Must My Music Be Published?
    Yes - In All Cases.
    All original music for release must be published through Maori Music Publishing who can handle all aspects of publishing for you.

    Can I Release Cover Songs?
    Sorry, we cannot handle the distribution of "cover" versions.

    Can I Use Public Domain / Traditional Material?
    Yes - but be careful!
    Sometimes songs you feel should be classed as "traditional" or in the Public Domain are still in copyright and may, for example, be still administered by the original composer's estate and so be considered to be a "cover" version.
    If in doubt, contact us to clarify the position.

    Can My Release Contain Samples?
    Confidential Records or Maori Music Publishing can not help with samples or obtaining legal clearance for the use of these.
    It is your responsibility to prove authorisation for the use of any samples.
    Any submission containing unauthorised samples will be refused distribution and any submitted fees refunded in full less a 10% administration charge.

    What's the difference?

    Cover Song
    A cover song is a song that you performed & recorded yourself, but that was written by someone else.
    For example, when your band plays "Smooth Criminal" (written by Michael Jackson).

    Sampling is when you use the actual recording of another artist's performance.
    For example, if you use the 1971 recording of Led Zeppelin's "When The Levee Breaks" as your drum track.
    That's generally not legal unless you have written permission from the original artist or owner of the copyright.

    Do You Offer Advances?
    Yes... and No.
    Advances can be offered for publishing administration but not for digital distribution.

    Making Edits

    Can I Change A Release Once It's Uploaded?
    You can't change a release (either audio or artwork) after it's uploaded - but you can request deletion and then re-submit a corrected version as a new release.
    If you want to make a change (add a track, amend spelling, change cover art etc.,) you'll have to request deletion of the release and then upload the amended version as a new release.
    There can be no refund of original release fees if you opt to do this.
    You'll still get paid for any purchases of your deleted release made before it was deleted.

    Can I Add Or Delete A Song From A Release?
    The only way to do this is to delete the old release then re-submit it again as a new release, with all the tracks you want on it.

    Can I Change Where My Music Is Available?
    Yes and No.
    You can select certain ranges of outlets prior to release that you'd like your music to be available in, but the only way to do this is after your release is 'live' is to delete the old version and then re-submit it again as a new release.
    We will add your release to any new appropriate outlets that are added to our FULL distribution network free of charge during the period of distribution.

    Store / Chart Specifics

    My Music Is Showing On Another Artists Page on Spotify, can you help to separate it?

    Yes - we can help!
    Spotify sometimes groups artists together who have the same (or similar) names.
    If Spotify has grouped you with someone else (or if they haven't grouped all of your albums together), just contact us and we'll sort your own Artist Page out for you!
    Similar checks are made on the Apple / iTunes Store prior to release to limit the chances of your music being shown on another Artists Page.

    Can I Select Specific Countries Where My Release is Available?
    All releases will be available Worldwide.

    Can I Have Pre-Orders on My Release?
    Simply select this option on your full release submission form and specify your release date
    (this should be at least 30 days from the date of submission).

    Is My Release Eligible For The UK Charts?
    Yes, it can be
    Simply select this option on your full release submission form.

    Getting Paid

    How Much Of My Sales Revenue Do I Get?
    Most outlets will deduct approximately 33% from all sales revenues as their commission.
    We pay you 100% of all nett receipts.
    This means that for each single song sale valued at £0.79 you will receive approximately £0.52.
    Streamed music (on outlets such as Spotify and Apple Music) generate much lower levels of return (typically £0.003 per play).

    How And When Do I Get Paid?
    Payment is made to UK Clients by either PayPal or Bank Transfer and to International Clients by either PayPal or Wire Transfer.
    Your money will be usually be sent on the first Monday of every month, provided your earnings exceed GBP£10.00. The minimum accountable royalty is one penny and we pay you 100% of nett earnings.
    (For International Clients using Wire Transfer, the minimum distribution level is GBP£50.00).
    If they are lower than this they will be "rolled over" until they reach that figure.
    (Additional digital royalties may be also allocated within our quarterly Publishing Performance Royalty distributions in APRIL, JULY, OCTOBER and DECEMBER and / or our quarterly Reconciliation Publishing Royalty distributions in FEBRUARY, MAY, AUGUST and NOVEMBER).
    Sales reports & payments are available to you as soon as we receive the sales numbers from stores.
    Stores usually deliver these reports monthly, and they reflect sales from about three months ago.
    So a song you sold yesterday won't be reflected for about 3 months, that's how long it takes before stores send us (or any distributor) the information.

    Each store & streaming service delivers reports & payments on their own schedule.
    So, for example, you likely won't receive updated iTunes & Spotify numbers on the same day.
    The same thing goes for different distributors - if you have other music online via a distributor other than Confidential Records, that distributor may reflect your Spotify (and so on) numbers before or after we do.
    We generally don't recommend duplication of distribution though - there's only ONE iTunes!

    HMRC / IRS Income Tax Returns
    Remember to declare royalty income to HMRC / IRS to ensure your tax returns are correct.
    Please make sure that you declare any income from sales royalties when completing your tax return for the year. You can do this via the HMRC / IRS website, via your tax advisor (if you have one) or by contacting HMRC / IRS directly.
    If you have already submitted your tax return, but have income from sales royalties that you have not declared, you will need to amend your return. You can do this by any of the ways mentioned above.
    If you have any questions please contact HMRC / IRS.
    Unfortunately we are unable to advise on any HMRC / IRS related queries.

    ISRC / ISWC / Barcode Details

    Do I Need To Know What An ISRC / ISWC Code or UPC / EAN Barcode Is?
    These are codes that the music industry uses for identifying specific releases and tracks.
    Confidential Records takes care of these automatically so you don't have to think about it.
    Focus on your music and leave the technical things to us!

    Why are ISRC and ISWC Codes Important?

    We know that industry terms can be confusing!
    International Standard Recording Codes (ISRC) and International Standard Musical Work Codes (ISWC) are industry terms used to refer to unique codes that allow your works to be identified in a number of situations, including to pay your royalties when your music has been used.

    ISCR Codes
    An International Standard Recording Code (ISRC) is a unique code that is used to identify recorded music and music videos.
    ISRCs can be assigned by individual artists, record companies or other third parties known as ISRC Managers - you just need a Registrant Code.
    If you're a member of PPL, they will provide you with Registrant Codes for your recordings, otherwise Confidential Records can provide them free of charge to all Maori Music clients.
    Please remember ISRCs are assigned once and remain the same for the lifetime of the recording.
    If the rights to a sound or music video recording are sold that has an ISRC assigned, the new rights owner must not change that ISRC.

    ISWC Codes
    An International Standard Musical Work Code (ISWC) is an 11-digit code used to identify each individual musical work.
    These codes are used in data systems across the industry.
    Each of your works will only ever have one ISWC code and it will not be reused to represent any other musical works or compositions.

    What is an ISWC code used for?

    They're used to identify your works in the following situations:
    • Paying your royalties
    • Registration and communication between societies
    • In licences granted by us or another society
    • Music usage reporting
    • Performance collection and identification
    How do I get an ISWC code?

    Currently, an ISWC code is only allocated at the discretion of the PRS when you have registered a work with us and provided the following information:
    • Correct creator roles (e.g. arranger, composer, author etc.)
    • The membership (CAE/IPI) numbers of all the creators of the work
    • All shares on the work are allocated and claimed
    For works created in the UK, at least one writer must be a PRS writer-member for them to be eligible for an ISWC.
    For works created outside of the UK by members of another PRO, an ISWC Code is not allocated until the original PRO claims for the work.
    You can not currently specifically request for ISWCs to be generated.

    Do I Need To Provide a Barcode Or ISRC Codes?
    You do not need to provide a Barcode or ISRC codes to Confidential Records.

    Does Confidential Records Provide ISRC Codes?
    An ISRC code is a unique code assigned to each song you upload.
    Confidential Records will automatically generate new ISRC codes and associate them with every song you upload for distribution.
    It's free and automatic and you don't have to worry about it.
    If you want to specify your own IRSC codes, make sure you send us the details.
    If you want ISRC Codes for a release elsewhere, we can still provide them to clients (free of charge) just complete the appropriate ISRC Request Form from our website.

    I Already have a Barcode And ISRC Codes, Can I Use Them?
    Yes...And No.
    Confidential Records automatically generates UPC / EAN Barcodes and ISRC codes for each release, so you don't have to think about it (or even know what that means).
    If you do want to specify your own ISRC code/s that's easy to do - make sure you send us the details at the same time as your distribution form.
    We regret that you cannot prodide a pre-existing Barcode for Digital Releases, although you may provide one for Physical Manufacturing.

    Can I Get My ISRC Codes Before I Upload My Music?
    Confidential Records gives you free ISRC codes and these can be given to you after distribution has been arranged if required, but we can also provide you with ISRC codes even if you aren't distributing your music through us, provided that you're a Maori Music client.
    Just complete the appropriate ISRC Request Form from our website.
    Barcodes can only be issued for free after your distribution order is placed.


    How Is My Release Promoted?
    Provided you are published through Maori Music Publishing, you can opt to let us submit your release to the BBC Introducing Network to kick-start your promotional campaign and we also create a MusicBrainz profile and ReverbNation entry for you, free of charge.
    We will also promote your music for Sync usage.
    We are not specialist promoters, however, and more specific promotion (Radio "Plugging", Press Campaigns etc.), are more specialised fields and you can find details of companies who may be able to assist you with that HERE.

    What About Sync Promo?
    All full releases on Confidential Records published through Maori Music Publishing automatically qualify for consideration in Film / TV / Media projects etc (Sync Promo).
    More details about our Sync Promo services can be found HERE.

    Renewals & Cancellations

    How Is My Release Renewed?
    At the end of your chosen release campaign we'll contact you with the option to renew distribution for a further period.
    There is no obligation to extend distribution and if you decide not to then your release will be deleted from sale at that time.

    How Can I Delete My Release?
    Contact us at any time if you wish to delete your release for any reason.
    Releases will de deleted automatically if you cancel your publishing agreement with Maori Music Publishing (UK) Ltd.
    Please note that there can be no refunds given for any "unused" part of your distribution fee.
    We will continue to account to you for any sales royalties received for a period of four months after the date of deletion.

    Confidential Records UK Ltd

    Independent UK Record Label

    Confidential Records
    Maori Music Publishing

    Confidential Records UK Ltd
    Bus. Reg. No.: 6820545
    PRS For Music : 159804347
    MCPS : 159804347
    PPL : 102463585
    SoundExchange : 1000017931
    Music Reports : MD52003